Proposed closure of Rowan Tree Surgery
Thank you to everyone who shared their views on our proposal to close our Rowan Tree Surgery branch.
NHS West Kent Clinical Commissioning Group (CCG) is the decision-making body which will consider our proposals and make this decision. However, before a final decision can be made, an extended engagement process will need to take place.
Further details about how you can take part will be available on this website shortly.
Clanricarde has now merged with Rowan Tree Surgery. Please click here for more details.
The website provides many online facilities, including appointment booking and cancellation, registration, prescription ordering, and much more. It also contains a vast range of health information and resources, along with practical information on visiting the surgery. We hope you find it useful and informative.
Introducing Patient Access Online Services
Book Appointments, Order Repeat Prescriptions and Update Personal Information Online
Click here for more information.
How information about you helps the NHS to provide better care
Confidential information from your medical records can be used by the NHS to improve the services offered so they can provide the best possible care for everyone. This information along with your postcode, date of birth, gender and NHS number but not your name, are sent to a secure system where it can be linked with other information such as diagnoses and medication. This allows those planning NHS Services to use information in a way that does not identify you. The data is governed by data protection laws.
YOU HAVE A CHOICE.
If you are happy for your information to be used in this way, you do not need to do anything. If you have concerns or wish to prevent this from happening, please speak with a member of staff or ask for a copy of the leaflet "How information about you helps us to provide better care". More information can be found at www.nhs.uk/caredata
An opt out form can be requested from reception.
Electronic Prescription Service
We introduced an Electronic Prescription Service in December 2012. Please fill in the form, by clicking this link, to nominate the Pharmacy you wish to use. Please return your completed form as soon as possible to your Pharmacy or to us.
Travel Risk Assessment
If you are thinking of travelling abroad, you may require advice on vaccinations. Please see our Travel Clinic page for more details.
Please note: we need six weeks notice for travel vaccinations
The surgery has a number of designated disabled parking spaces for patients at the rear of the building. There is a lift available.
There are a limited number of parking spaces in the first parking section at the rear of the building and are on a 'first come, first served' basis. In order to qualify for 1.5 hours FREE PARKING you will be required to enter your FULL REGISTRATION details into the terminal located in our reception EVERY time you attend the surgery. Failure to comply with the terms and conditions will result in a penalty charge of £70, which will be reduced to £40 if paid within 14 days of date issued.
Please note that the surgery is unable to deal with queries regarding penalty notices and you will need to contact the company directly to appeal.